Privacy policy

Your privacy matters to us and we are committed to protect your privacy and your personal information.
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Last modified: August 31, 2016 (archived versions)

Introduction

This Privacy Policy explains what information “Calamari Apps” collects about you and why, what we do with this information and how we share it. It also explains the choices available to you regarding our use of your personal information and how you can access and update this information.

When you visit our website for the first time we will ask you to consent to our use of cookies in accordance with the terms of this Privacy Policy. Your use of this website signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy.

 

Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and then stored by the browser. Usually the identifier is sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or "session" cookies:

  • a persistent cookie will be stored by a web browser and will remain valid until its expiry date, unless deleted by the user before
  • a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed

Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you once you have received a cookie or, alternatively, to refuse to accept cookies. To find out more about cookies, including information about what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

 

Collecting

We collect information to provide better services. We may collect, store and use the following kinds of personal information:

  • information about your computer and your visits on this Website or Calamari Services, including browser type and version, operating system, referral source, length of visit, page views and website navigation paths
  • information that you provide to us when registering with our Website or Calamari Services (including your email address, address for correspondence, company name)
  • information that you provide when completing your company profile (including your name, email)
  • information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (including email address)
  • information provided to us over the phone, by email, in writing or in person
  • cookies - we and our partners use various technologies to collect and store information when you visit a service, and this may include sending one or more cookies, we also use cookies and anonymous identifiers when you interact with our services
Before you disclose to us the personal information of another person (eg. your employee), you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this Privacy Policy.

 

Usage

Personal information submitted to us through our services will be used for the purposes specified in this Policy. We may use information we collect to:

  • provide Calamari Services, to respond to users requests, to facilitate downloads and evaluations, to support marketing activities both directly and in conjunction with our partners, to select content on the Website, to meet legal/regulatory requirements
  • personalize our website for you
  • administer our website and business
  • information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services, for example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer
  • send statements, invoices, payment reminders and collect payments from you
  • send you email notifications that you have specifically requested
  • keep Calamari Services secure and prevent fraud
  • verify compliance with the terms and conditions governing the use of our services

We will not, without your explicit consent, supply your personal information to any third party for marketing purposes. We process personal information on Calamari Services in AWS Data Center around the world and we may process your personal information on a server located outside the country where you live.

Calamari uses a variety of services hosted by third parties, such as Google Analytics, Optimizely and Hotjar. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request. For information on how Google Analytics, Optimizely and Hotjar collect and use your information, please refer to their privacy policies. By using Calamari, you consent to the processing of data by these third parties in accordance with their Privacy Policies.

Transaction data, including personal data, can be transferred to:

  1. PayLane Sp. z o.o. located in Gdańsk at Arkońska 6/A3, zip code: 80-387, company number: 0000227278
  2. PayPal (Europe) S.a.r.l et Cie, S.C.A with its registered office in Luxembourg, R.C.S. Luxembourg B 118 349
in order to process payments.

 

Opt-Out

Calamari Services provide users with the option to opt-out from receiving promotional or marketing information from Calamari. If you would like to not receive marketing emails from us, please inform us by e-mail at team@calamari.io.

You may opt out from having Hotjar collect your information when visiting a Hotjar website at any time by using a ‘Do Not Track’ header. You can read more on how to do that by clicking here.

Most browsers allow you to choose whether to accept cookies or not, for example:

Blocking all cookies will have a negative impact on the usability of many websites including ours. If you block cookies, you will not be able to use all the features of our services.

You can also delete cookies already stored on your computer, but deleting cookies will have a negative impact on the usability of many websites.

 

Disclosing

We do not share personal information with third parties not mentioned in this Policy unless one of the following circumstances applies:

  • if your account is managed by a Calamari partner/reseller administrator (for example, for Google Apps users) then your account administrator and resellers who provide “administrative support” to your organization will have access to your account information (including your email and other data)
  • for legal reasons, to the extent that we are required to do so by law or in connection with any ongoing or prospective legal proceedings

 

Data Retention

Calamari will retain personal data we process on behalf of our Clients for as long as needed to provide services to our Client. Calamari will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

Security

We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information. We will store all the personal information you provide on our secure (password- and firewall-protected) servers. All electronic financial transactions carried out through Calamari Services will be protected by encryption cryptographic technology (SSL).

 

Compliance

We regularly review our compliance with this Privacy Policy. We also adhere to several self-regulatory frameworks. After receiving formal written complaints to team@calamari.io, we will contact the person who made the complaint to follow up. We work with appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

 

Changes

We may update this document from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email.

 

 

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